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If your looking to have some fun in the winter or summer this is the place for big boy toys. Snowmobiles, jet ski's, side by sides and a whole lot more. We bought jet skis and snowmobiles from here for a great price.What I really like is the customer service that was provided after the sale when it comes too all the servicing, matinence, and storage. Our machines are looking great and running flawlessly after 4 yrs.
I highly recommend Outdoor Performance based on honesty integrity and value for the purchase of a new toy or for the servicing of the one you already have you will not be disappointed. I can be tough to please and I couldn't be happier.
Thank you Outdoor Performance and Kelsey for getting our skis ready for another amazing summer!!!
Dropped off a 2000 Artic Cat 500cc and it needed some serious help but I could only afford the essential must have to be safe. Told them just that and it was ready in like 3 days. The price was impressively low and they told me about 3 other things that I should repair the next time I plan to drop it off. Professional service with no sales pitches, very polite and seem to know your machine quite well.
Dave and all the guys at Outdoor are great! All professionals and can help you with any problem you have! I'd definitely recommend them for any work you need done on your wheelers or sleds! While you're there browse the full inventory of new and used sleds at great prices!
I purchased a $7,000 used snowmobile from them immediately had major issues with it within 20 miles. The owner refused to speak with me over the phone and I ended up having to fix the sled myself. The worst customer service I have ever experienced!!
9/18 I Bought a sxs here The sales process smooth and fast. Alex was awesome to deal with even came in on his day off to complete the sale.
I had to follow up numerous times to find out where the info for my extended warranty was. I was assured that I was covered and to give it a few more weeks.
So I gave them the benifit of doubt and still nothing.
After getting the run around for weeks, 10 to be exact it took calling the manufacturer to get the run down.
I found out that my information was not entered into the system completely , incorrect phone number, incomplete address and email.
Oh yeah and I did not recieve the extended warranty that I had purchased either.
After numerous attempts to reach the sales person, who did not respond to text messages or calls.
I attempted to call the owner who was not available, convenient.
I explained to the person I spoke with that I had spoken to the manufacturer and had all of my paperwork for what I payed for and what I didn't receive and that things were not adding up.
I stated that I had also spoken with police already and that I would like a call with a resolution by 5 pm, if not my next stop is to the police to file a complaint for theft.
Apparently that was the magic word.
The owner that wasn't around and couldn't be contacted, called within an hour to say I was all set.
I double checked with the manufacturer to make sure. Finally after almost three months of the run around the issue was resolved.
So buyer beware make sure you get what you pay for. Keep paper work close double check and make sure you get everything in writing and follow up follow up follow up.
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